[pariah1165]

I purchased Plants vs. Zombies on November 24th and have been unable to download it at all.

When downloading the (via web) I'm prompted to download a 1.0GB file which, when I try to open it, tells me in a dialog box that "C:\Users\Bjrowe\Music\DOWNLO~1\Plants~4.EXE
The NTVDM CPU has encountered an illegal instruction. CS:11fd IP015a OP:63 b4 19 cd 21 Choose 'Close' to terminate the application"

When I try to download the Download Manager, it says
"Unable to register assemblies. Unable to install assembly in the GAC. This usually indicates either an invalid assembly path or you are not admin"

I'm on a laptop running Windows Vista and using Internet Explorer and I am the admin for my laptop.

If you could please get back to me ASAP about the issue, I'd appreciate it.


The first picture is what appears when I try to download the Download Manager.

The second picture is what appears first when I try the web download.

The third picture is what appears when I try and run the download file.

Attached File(s)

•  plantsversuszombies1.jpg (15.26K)
  Number of downloads: 3
•  plantsversuszombies2.jpg (21.06K)
  Number of downloads: 3
•  plantsversuszombies3.jpg (39.99K)
  Number of downloads: 2

[bshea]

pariah1165, on 24 November 2009 - 08:52 PM, said:

I purchased Plants vs. Zombies on November 24th and have been unable to download it at all.

When downloading the (via web) I'm prompted to download a 1.0GB file which, when I try to open it, tells me in a dialog box that "C:\Users\Bjrowe\Music\DOWNLO~1\Plants~4.EXE
The NTVDM CPU has encountered an illegal instruction. CS:11fd IP015a OP:63 b4 19 cd 21 Choose 'Close' to terminate the application"

When I try to download the Download Manager, it says
"Unable to register assemblies. Unable to install assembly in the GAC. This usually indicates either an invalid assembly path or you are not admin"

I'm on a laptop running Windows Vista and using Internet Explorer and I am the admin for my laptop.

If you could please get back to me ASAP about the issue, I'd appreciate it.


The first picture is what appears when I try to download the Download Manager.

The second picture is what appears first when I try the web download.

The third picture is what appears when I try and run the download file.

I wrote you back through our support site. This would seem to be an issue on your end only. Let me know. (I gave you some options to try in support email).

Thanks.